2025 Universal Registration Document

2. Corporate governance

TABLE OF NON-FINANCIAL AND QUALITATIVE ACHIEVEMENTS IN 2025
Human Resources criteria Weighting 7.5%
Gender Balance 2025 Results 2024 Results

Improving gender balance, in particular in senior management.

38% of Executive Committee members are women.

32%

48.5% of strategic positions are held by women (strategic positions include Executive Committee positions, i.e., approximately 300 positions).

49%

Equileap Women's Equality in the Workplace 2025 ranking:

1st place in France

France: 3rd place

International: 18th place

9th worldwide
TALENT DEVELOPMENT

Results of the policy regarding the recruitment of both experienced and more junior talented employees, and talent development all over the world, in order to nurture local talent.

6th place for European companies in (1) the Universum (business schools) ranking.

L'Oréal is the only company in the beauty market and in the FMCG sector to be ranked in the top 10.

8th worldwide

Attractive, targeted, digital employer communication.

Strong presence on social networks: 6.3 million followers on LinkedIn.

5.38 million

242,000 entries for the 2025 edition of the Brandstorm international innovation competition open to young people under the age of 30.

135,000 entries
ACCESS TO TRAINING

100% of employees to participate in training sessions every year.

100% of statutory employees(2) participated in learning sessions in 2025.

Balance between face-to-face and e-learning: 32% of the total hours were completed via digital learning (e-learning modules, videos, virtual classes and webinars). Face-to-face format preferred for leadership and culture topics that require high added-value human interaction.

100%

65,300 employees trained in the “GenAI for all” e-learning module.

41,700
TABLE OF NON-FINANCIAL AND QUALITATIVE ACHIEVEMENTS IN 2025
Digital development criteria Weighting (%)
Increase in sales achieved in e‑commerce Increase in sales achieved in e‑commerce

Weighting (%)
  • €13.3 billion in sales, i.e., 30.2% of Group sales(3), up 12.7% in 2025.
  • Amazon and Bytedance remain powerful growth drivers.
Partnerships and innovation Partnerships and innovation

Weighting (%)
  • Increase in the pace of digital innovation in 2025, thanks to AI/GenAI/Agentic AI:
    • One Intelligence, which incorporates AI, has become L'Oréal's global Consumer Intelligence library. It contains over 100,000 documents on beauty categories and consumer behaviour, from TikTok trends to the beauty behaviour of boomers/men.
    • CreAItech Lab, the Group's GenAI content creation laboratory, is revolutionising the creation of marketing content, making it possible to produce more than 495,000 assets per month, by integrating Google’s latest AI model, Nano Banana Pro, and with more than 4,000 monthly users.
    • Beauty Genius, an AI-enhanced personal beauty assistant, has notched up 1 million chats in the United States and is extending its reach via its arrival on WhatsApp.
    • Noli, a beauty tech start-up backed by L'Oréal, began marketing its products to UK consumers in 2025. It launched “Noli AI Advisor”, an advisor based on an LLM (large language model), and forged partnerships with NVIDIA and Accenture.
    • AI partnership between L'Oréal and NVIDIA. NVIDIA played an advisory role in leveraging the potential of AI throughout L'Oréal and its ecosystem of partners, for example Omi for 3D product rendering for CreAItech and R&I formulations.
New consumer interaction models New consumer interaction models

Weighting (%)
  • Paid media: L'Oréal remains the fourth largest advertiser in the world (Source: Comvergence): 20% offline and online SOV (H1 2025).
  • Accelerated take-up of AI-driven solutions: AI campaigns accounted for 20% of investment on digital platforms in 2025, and 58% of campaigns on Google in December 2025. (up 14 pts vs. Dec. 24).
  • Advocated media: 26% share of influence in 2025, driven by initiatives like L'Oréalistar – a global initiative with hundreds of thousands of creator members.