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Legal and regulatory risks/Non-compliance |
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The Group's Legal & Compliance Department has set up dedicated training courses in competition law for all appropriate employees. L'Oréal is also involved in an ongoing dialogue with national or regional authorities in charge of specifically regulating products in its sector through the professional or industry associations to which it belongs. In the areas of fraud and corruption, the roll-out to all Group subsidiaries of programmes to prevent corruption (see section 3.2.3) and raise awareness of fraud risk contribute to the management of these risks. To ensure any embargoes are observed, the Group has put in place rules on the terms of delivery and transport of its goods, with the aim of ensuring the control and compliance of formalities in terms of customs imports and exports. Learning programmes about customs fundamentals are also delivered to all appropriate employees in the Operations Department. In terms of taxation, the Group refers to a tax policy and the systems described in section 3.2.4. With regard to the REACH and CLP regulations, L'Oréal communicates proactively with its European suppliers in order to ensure a long-term supply of compliant raw materials. An action plan has been drawn up at L'Oréal in order to improve the design and methods used to assess the safety of raw materials. It led to the end of testing finished products on animals in 1989 (14 years before it became a legal obligation in Europe) and the development of predictive evaluation strategies to meet European regulations. The Regulatory and Claims Substantiation Department checks that product communications are compliant with regulations in force before the products are introduced on the market. The Group's Code of Ethics sets out the fundamental principles of responsible communication and L'Oréal has made a commitment to implement the International Chamber of Commerce Consolidated Code of Advertising and Marketing Communication Practice and the Cosmetics Europe Charter and Guiding Principles on responsible advertising and marketing communication to which the key global cosmetics industry players in Europe adhere. The Group's principles for "responsible product advertising" are described in a summary brochure disseminated worldwide to raise employee awareness about compliance with Ethical Principles, specific legal and regulatory requirements, and operational processes for the prior control of product communications. The main legal and regulatory risks are reported to General Management and to the Audit Committee. |
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