Employees must have access to drinking water and toilet facilities. They must be free to move around their place of work, with the exception of areas to which access is restricted for confidentiality or safety reasons.
Non-discrimination: acts of discrimination are serious violations of Human Rights that remain anchored in all regions of the world in which L'Oréal is present. Discrimination related to gender, sexual orientation and gender identity, disabilities, family situation, age, political and philosophical opinions, religious beliefs, union activities, or related to ethnic, social, cultural or national origins or pregnancy is prohibited. L'Oréal bans pregnancy testing when employees are hired within the Group, and requires its Suppliers to comply with this standard. In addition, a number of the e-learning courses available in the Diversity, Equity & Inclusion learning library cover socio-economic and multicultural diversity topics. Examples include: “Identify and fight racism in the workplace”, “Religion and beliefs in the workplace”, and “Fighting discrimination based on physical appearance”.
Bullying and sexual harassment: bullying and sexual harassment are prohibited in the Group.
Working hours: L’Oréal looks to ensure that working hours, including overtime, do not exceed 60 hours a week for employees whose working time is monitored. All employees must also be granted at least one day of rest for every seven-day period, or two consecutive days of rest for every fourteen-day period. They must have reasonable breaks when they work.
Freedom of association and right to collective bargaining: violations of freedom of association and the right to collective bargaining, such as discrimination against employee representatives, may occur in all regions of the world in which L'Oréal operates. Employees' freedom of association and right to collective bargaining must be respected:
In regions where freedom of association and the right to collective bargaining are limited, L'Oréal authorises its employees to meet independently in order to discuss their professional concerns.
The Group encourages its Suppliers to respect the freedom of association of their employees and their right to collective bargaining, where permitted by applicable regulations.
Whistleblowing mechanisms: L'Oréal's whistleblowing system (see section 3.6.6) is also available to its Suppliers. Since 2025, the Group has asked eligible Suppliers to commit to having their own whistleblowing channels.
In addition to actions taken as a result of the risk analyses conducted on the business activities of the Group and its Suppliers, L'Oréal conducts initiatives of its own volition besides those implemented pursuant to the French law on the duty of vigilance. These are described in chapter 4.
For example, L'Oréal set up actions with the aim to improve the working conditions of the Indian communities whose livelihood depends on the mineral mica. Since 2017, L'Oréal has been one of the 20 founding members of the Responsible Mica Initiative (RMI). The RMI has 100 members. Its goals are three-fold:
L'Oréal also participates in the development of the RMI audit standard to facilitate member collaboration and effectively put in place the collective actions necessary in cooperation with local authorities. L'Oréal also supports the establishment of a price calculated using the living wage approach in addition to diversified income contributing to more resilient living conditions.
L'Oréal requires its Suppliers to have their own due diligence processes in place as regards their own scope of supply of Indian mica. In 2025, 99% of Indian mica used in the Group's formulas came from Suppliers committed to obtaining their supply from verified processing sites.
The Group has set up two ambitious programmes aimed at improving working conditions for the employees and communities its Suppliers work with: Living Wage and Inclusive Sourcing.
For the third year in a row, L’Oréal was certified globally by the NGO Fair Wage Network(1) as a “Living Wage Employer”, confirming its workers are paid more than the local living wage as defined by this NGO.
L'Oréal engages in dialogue, takes a collaborative approach and establishes common strategic frameworks with partners within its supply chains, other companies, civil society and governments.
Continuing its commitment to its employees, in 2022 L'Oréal rolled out the Living Wage programme, aimed at committing its strategic Suppliers to the principle of a living wage.
