2025 Universal Registration Document

3. Risk factors and risk management

MATRIX TRIGGERING SUBSIDIARY AUDITS
MATRIX TRIGGERING SUBSIDIARY AUDITS
Type of country Sites audited
All countries

All countries

Sites audited

Manufacturing sites, distribution centres, R&D sites and administrative sites

MATRIX TRIGGERING SUPPLIER AUDITS ACCORDING TO RISK MAPPING
MATRIX TRIGGERING SUPPLIER AUDITS ACCORDING TO RISK MAPPING
Business sector Description of business sector Type of country Suppliers audited
Raw materials

Raw materials

Description of business sector

Suppliers of ingredients used to produce cosmetics in L'Oréal factories

Raw materials

Type of country

Countries classified as "high risk"

Raw materials

Suppliers audited

100% of Suppliers

Packaging

Packaging

Description of business sector

Suppliers of packaging used for production in L'Oréal factories

Packaging

Type of country

Countries classified as "high risk"

Packaging

Suppliers audited

100% of Suppliers

Subcontractors

Subcontractors

Description of business sector

Suppliers producing cosmetics for L'Oréal (Full-buy, Full-service, etc.)

Subcontractors

Type of country

Countries not classified as "high risk"

Subcontractors

Suppliers audited

100% of new Suppliers (initial audit) When the "Satisfactory" or "NCI" (Needs Continuous Improvement) rating is achieved, additional audits are no longer mandatory

 

 

Description of business sector

 

 

Type of country

Countries classified as "high risk"

 

Suppliers audited

100% of subcontractors

Cosmetic devices

Cosmetic devices

Description of business sector

Suppliers of equipment & electronics

Cosmetic devices

Type of country

Countries classified as "high risk"

Cosmetic devices

Suppliers audited

100% of Supplier Production Sites

Manufacturing equipment

Manufacturing equipment

Description of business sector

Suppliers of manufacturing equipment designed for L'Oréal's sites (processing tanks, filling machines, etc.)

Manufacturing equipment

Type of country

Countries classified as "high risk"

Manufacturing equipment

Suppliers audited

100% of Supplier Production Sites

Promotional items

Promotional items

Description of business sector

Suppliers of promotional items (bags, etc.)

Promotional items

Type of country

Countries classified as "high risk"

Promotional items

Suppliers audited

100% of Supplier Production Sites

Items intended for points of sale

Items intended for points of sale

Description of business sector

Suppliers of items intended for the presentation of products at points-of-sale

Items intended for points of sale

Type of country

Countries classified as "high risk"

Items intended for points of sale

Suppliers audited

100% of Supplier Production Sites

Co-packing

Co-packing

Description of business sector

Co-packing Suppliers (or Co-Packers)

Co-packing

Type of country

Countries not classified as "high risk"

Co-packing

Suppliers audited

100% of new Suppliers (initial audit) When the "Satisfactory" or "NCI" (Needs Continuous Improvement) rating is achieved, additional audits are no longer necessary

 

 

Description of business sector

 

 

Type of country

Countries classified as "high risk"

 

Suppliers audited

100% of Supplier Production Sites

Logistics service  (excluding transport)

Logistics service  (excluding transport)

Description of business sector

External distribution centres

Logistics service  (excluding transport)

Type of country

Countries not classified as "high risk"

Logistics service  (excluding transport)

Suppliers audited

100% of new Suppliers (initial audit) When the "Satisfactory" or "NCI" (Needs Continuous Improvement) rating is achieved, additional audits are no longer mandatory

 

 

Description of business sector

 

 

Type of country

Countries classified as "high risk"

 

Suppliers audited

100% of Suppliers' logistics sites