2025 Universal Registration Document

4. Sustainability Report

Importance of continuous stakeholder dialogue
Stakeholder Purpose of stakeholder dialogue Examples of initiatives completed or implemented and awards in 2025
Consumers Consumers

Purpose of stakeholder dialogue

  • Staying attentive to current and future needs and concerns, expectations and changing consumption patterns;
  • Informing consumers of sustainable development improvements made in the Group's product and service portfolios;
  • Encouraging consumers to adopt more responsible consumption habits (e.g., waste sorting instructions, refills, no-rinse products).
Consumers

Examples of initiatives completed or implemented and awards in 2025

  • Participation in the EcoBeautyScore(1) Association to develop a shared scientific methodology to provide consumers with clear, transparent and comparable information on products' environmental impact;
  • Following work carried out by the EcoBeautyscore Association, gradual roll-out of environmental product labelling on brand websites, in particular L'Oréal Paris and Garnier facial care products sold in France and in Germany;
  • On World Refill Day in June 2025, launch of the #JoinTheRefillMovement global campaign, the first multi-brand, multi-category, multi-channel global advertising campaign to encourage consumers to adopt refillable products to support the transition to more responsible beauty.
Students and graduates Students and graduates

Purpose of stakeholder dialogue

  • Attracting the best and most diverse talent to support the Group's current and future transformations;
  • Strengthening the Group's employer brand by communicating on all the initiatives available to future employees;
  • Staying attentive to the expectations and needs of future generations in order to remain an attractive employer, for example by participating in university job fairs;
  • Developing the employability of young people under 30 by offering them professional opportunities and giving them access to other development resources (mentoring, masterclasses, etc.).
Students and graduates

Examples of initiatives completed or implemented and awards in 2025

  • Organisation of L'Oréal Brandstorm, an international competition for under-30s, which in 2025 brought together more than 240,000 participants from 64 countries;
  • Acceleration of the L'Oréal Seedz management trainee programme and France's international mobility VIE programme (more than 200 placements in 2025), with more than 4,300 interns;
  • Long-standing partnership with CEMS, a global alliance of 33 business schools worldwide;
  • Support by the Group of several academic chairs, including: the Multi-Capital Global Performance chair and the “Chief Value Officer” Executive MBA with Audencia, the Consumer-driven Innovation and Entrepreneurship chair with HEC, the Leadership and Diversity and the Circular Economy chairs with ESSEC, the Marketing, Innovation & Creativity chair with INSEAD and the Marketing chair with the University of Oxford's Saïd Business School;
  • Strengthening and structuring of the L'Oréal for Youth programme, with more than 25,000 job opportunities on offer;
  • More than 70 employees have joined the OneYoungWorld programme, which L'Oréal is partnering for the 13th year, bringing together 2,200 young people from 20 countries.
Suppliers Suppliers

Purpose of stakeholder dialogue

  • Strengthening cooperation with suppliers, identifying their expectations and being attentive to their needs;
  • Involving suppliers in the Group's transformation, such as through the L'Oréal for the Future programme;
  • Supporting suppliers in their transformation, including decarbonisation;
  • Sharing best practices in sustainable development.
Suppliers

Examples of initiatives completed or implemented and awards in 2025

  • L'Oréal is a signatory to the Ellen MacArthur Foundation's 2030 Plastics Agenda for Business programme, thereby reaffirming its circular economy goals. The programme promotes joint advocacy, collaboration and the harmonisation of policies to reduce plastic waste and develop reuse;
  • Continued deployment of a measurement tool focused on digital advertising campaigns for the Group's brands in order to determine and reduce the greenhouse gas emissions generated, in partnership with ImpactPlus and its Environmental Sustainability Platform Environmental Sustainability Platform;
  • L’Oréal is a member of the Supplier Ethical Data Exchange (SEDEX) initiative, a global collaborative platform for managing and sharing supplier site audit data;
  • As a founding member of the TRaceability Alliance for Sustainable CosmEtics (TRASCE) coalition, launched in February 2023, L'Oréal is actively engaged with other players in the cosmetics industry. The main aim of this initiative is to map the sector's key supply chains;
  • Organisation of Suppliers Days on the various purchasing categories, particularly raw materials: presentation of our research and sourcing strategy aimed at transforming the Group's activities and building a portfolio of biobased, low-carbon raw materials; 
  • Spread the Green Vibes events in various geographical regions. At the Spread the Green Vibes global event, outstanding supplier initiatives were recognised with awards in the following key areas: Inclusive Sourcing, Decent Wage, Environmental Design and Decarbonisation;
  • Discussions with suppliers at strategic meetings on five key topics: quality, corporate social responsibility, innovation, service and competitiveness;
  • Deployment of a tool to collect data on and calculate greenhouse gas emissions generated by each product shipment, in partnership with EcoTransit;
  • Update of the Mutual Ethical Commitment Letter (MECL).