| Key performance indicator | 2024 | 2025 |
|---|---|---|
|
Percentage of own workforce covered by the company's health and safety management system based on legal requirements or recognised standards or guidelines |
Percentage of own workforce covered by the company's health and safety management system based on legal requirements or recognised standards or guidelines 2024 100% |
Percentage of own workforce covered by the company's health and safety management system based on legal requirements or recognised standards or guidelines 2025 100% |
| Number of fatalities as a result of work-related injuries and work-related ill health | Number of fatalities as a result of work-related injuries and work-related ill health 2024 0 |
Number of fatalities as a result of work-related injuries and work-related ill health 2025 0 |
| Number of recordable work-related accidents(1) | Number of recordable work-related accidents (1)2024 285 |
Number of recordable work-related accidents (1)2025 270 |
| Enlarged Total Incident Rate (eTIR)(1) | Enlarged Total Incident Rate (eTIR) (1)2024 1.46 |
Enlarged Total Incident Rate (eTIR) (1)2025 1.37 |
| Key performance indicator | 2024 | 2025 |
|---|---|---|
| Lost Time Injury Rate (LTIR) 0.79 | Lost Time Injury Rate (LTIR) 0.79 2024 0.79 |
Lost Time Injury Rate (LTIR) 0.79 2025 0.67 |
| Gross pay gap | 2024 | 2025 |
|---|---|---|
| Gender pay gap, as a percentage of the average pay level of male employees(1) – excluding beauty advisors | Gender pay gap, as a percentage of the average pay level of male employees (1)– excluding beauty advisors 2024 2.9% |
Gender pay gap, as a percentage of the average pay level of male employees (1)– excluding beauty advisors 2025 2.5% |
| Gender pay gap, as a percentage of the average pay level of male employees(1) – beauty advisors only | Gender pay gap, as a percentage of the average pay level of male employees (1)– beauty advisors only 2024 -9.2% |
Gender pay gap, as a percentage of the average pay level of male employees (1)– beauty advisors only 2025 -1.6% (2) |
| Annual total remuneration ratio of the highest paid individual to the median annual total remuneration for all employees (excluding the highest-paid individual)(1) by Region: | 2024 | 2025 |
|---|---|---|
| Europe | Europe 2024 179 |
Europe 2025 196 |
| Latin America | Latin America 2024 67 |
Latin America 2025 71 |
| North America | North America 2024 49 |
North America 2025 45 |
| North Asia | North Asia 2024 70 |
North Asia 2025 80 |
| SAPMENA & SSA | SAPMENA & SSA 2024 88 |
SAPMENA & SSA 2025 82 |
(1) A pay gap ratio by Region is also published, combining emerging and mature countries with a similar cost of living into homogeneous groups.
| Key performance indicator | 2024 | 2025 |
|---|---|---|
| Total number of incidents of discrimination reported, including harassment | Total number of incidents of discrimination reported, including harassment 2024 34 |
Total number of incidents of discrimination reported, including harassment 2025 25 |
| Number of complaints reported through Speak Up in accordance with paragraph 2 of S1(1) | Number of complaints reported through Speak Up in accordance with paragraph 2 of S1 (1)2024 23 |
Number of complaints reported through Speak Up in accordance with paragraph 2 of S1 (1)2025 27 |
| Total amount of fines, penalties, and compensation for damages as a result of the incidents and complaints disclosed above | Total amount of fines, penalties, and compensation for damages as a result of the incidents and complaints disclosed above 2024 €0 |
Total amount of fines, penalties, and compensation for damages as a result of the incidents and complaints disclosed above 2025 €0 |
| Number of severe human rights incidents connected to the company's workforce | Number of severe human rights incidents connected to the company's workforce 2024 0 |
Number of severe human rights incidents connected to the company's workforce 2025 0 |
| Total amount of fines, penalties and compensation for damages for the incidents described above | Total amount of fines, penalties and compensation for damages for the incidents described above 2024 €0 |
Total amount of fines, penalties and compensation for damages for the incidents described above 2025 €0 |
(1) In particular for working conditions, equal treatment and opportunities for all and other work-related rights, excluding cases already reported in the total number of incidents of discrimination reported, including harassment.