The Group's human and social project revolves around one vision: to offer its employees an inspiring, inclusive and innovative working environment, which places human beings at the heart of each of its decisions.
The world of work has undergone profound changes and L'Oréal is constantly reinventing ways of working, while taking care to safeguard its century-old corporate culture.
The Group has opted for a balanced solution that reconciles its long-standing tradition of a vibrant oral culture, in which office life is essential for cooperation and innovation, with the greater organisational flexibility desired by employees.
As from 2016, L'Oréal rolled out the Simplicity programme, a genuine internal "cultural revolution" aimed at transforming ways of working to meet new employee expectations (fulfilment, dialogue, cross-functionality) while adapting to the performance requirements of a constantly changing world.
Simplicity's progress has been measured each year since 2017, notably through the internal Pulse survey - which recorded a 90% participation rate in 2025.
A detailed analysis of the findings enables new measures to be incorporated into the programme to meet the needs expressed by employees. The Pulse survey showed strong take-up of the landmark measures launched in 2023, in particular the principle of no Monday morning meetings, reiteration of the right to disconnect at weekends and in the evening, and affirmation of the concept of psychological safety.
L'Oréal is fully committed to the global war for talent with values aligned with those of the Company:
In 2025, L'Oréal maintained its place in the Top 10 of the Universum ranking of the world’s most attractive employers for business school graduates(1). This result underlines L'Oréal's continuing appeal to future employees, cementing its position as Europe's top ranked company and the only fast moving consumer goods company in the Top 10.
In 2020, L'Oréal reached a new milestone in its history by publicly announcing its Sense of Purpose (a founding text for the Group) to “Create the beauty that moves the world” (see 1.1.1).
The aim of the Sense of Purpose campaign is to communicate the Group's positive impact (values, commitments and achievements) on all its stakeholders, including consumers and also employees, whose pride and connection to L’Oréal is thereby reinforced. In 2023, the Group funded an Asteres study looking at L'Oréal's direct and indirect impact on the French economy. This study was extended to all of its major markets in 2024 and 2025.
L'Oréal promotes the essentiality of beauty and its role through the ages and across societies. L'Oréal launched a unique partnership with the Louvre Museum in 2024, curating a museum experience about the history of beauty, entitled De toutes beautés! The Group also teamed up with the New York Times to create the “This is not a beauty podcast” on the essential role of beauty, targeting key opinion leaders in the US.
In a particularly unstable and polarised world, companies are now democratic players whom stakeholders want to see take stands on issues. The positions adopted by the Group are pragmatic and respectful of the legal framework in which it operates.
L’Oréal is committed to developing regulatory expertise. It believes that ground rules should be consistent across the globe so that the beauty sector can continue to develop while respecting the "Planetary Boundaries" concept and adopting an inclusive and fair approach for all players.
L’Oréal plays its part in rallying the industry and professional associations around these issues and has strengthened its organisation in this regard so as to safeguard the competitiveness of the beauty sector. In early 2024, L'Oréal joined forces with other players in the cosmetics value chain in Europe to launch The Value of Beauty Alliance initiative to raise public awareness of the strategic importance of the beauty sector in Europe. In 2025, talks were held with European institutions on the impact of European Union (EU) policies and regulations on the global competitiveness of the beauty and personal care sector, as well as its sustainability goals. In 2025, the Group also contributed to the changes in governance of Cosmetics Europe, the European trade association for the beauty industry.
