2025 Universal Registration Document

1. Presentation of the Group – Integrated Report

1.3.6 Internal Control and risk management system

The Group operates in a constantly changing environment. Like any company, L'Oréal is necessarily exposed to risks which, if they were to materialise, could have a negative impact on its business activities, its financial position and its assets, particularly in terms of reputation and image.

In order to ensure the sustainability of its development and the achievement of its objectives, the Group strives to anticipate and manage the risks to which it is exposed in its different areas of activity.

L'Oréal's risk management consists of identifying, assessing and controlling risks that may affect the smooth running of the Company. It also participates in the Group's development by promoting the effective use of resources to minimise the impact of negative events and maximise the realisation of opportunities.

By contributing to preventing and managing the risks to which the Group is exposed, the purpose of the Internal Control system is to enable the Group's manufacturing and economic development to take place in a steady and sustainable manner in a control environment appropriate for the Group's businesses.

Internal Control is a system that applies to the Company and its consolidated subsidiaries and aims to ensure that:

  • economic and financial targets are achieved in compliance with the laws and regulations in force and the Group's Ethical Principles and standards;
  • the orientations set by General Management are followed;
  • the Group's assets and reputation are valued and protected; and
  • the Group's financial and accounting information is reliable and provides a true and fair view.

The control environment, which is critical to the Internal Control system, good risk management and the application of procedures, is based on behaviour, the organisational structure and employees. At L'Oréal, it forms part of a culture of rigour and commitment communicated by senior management that is in line with the Group's strategic choices.

Risk management and Internal Control is everyone's business, from the governance bodies to all employees.

The Internal Control system is the subject of ongoing supervision in order to verify whether it is relevant and meets the Group's objectives and addresses its issues.

Chapter 3 provides detailed information on identifying and managing the most significant risks from the point of view of investment decision-making, within the meaning of the regulations. These risks are listed in the table below.

Major risks to which the Group believes it is exposed
Major risks to which the Group believes it is exposed
    Residual importance
Business risks Business risks

 

Geographic presence and economic and political environment*

Significant

 

Information systems and cybersecurity*

Significant

 

Health crisis*

Significant

 

Reputational crisis management

Moderate

 

Data

Moderate

 

Beauty market: Competition and Innovation

Moderate

 

Business Ethics

Moderate

 

Developments in sales channels

Moderate

 

Human resources and organisational risk

Moderate

 

Product quality and safety

Low

 

Safety of people and property

Low
Industrial and environmental risks Industrial and environmental risks

 

Product availability*

Significant

 

Climate change

Significant

 

Environment and safety

Low
Legal and regulatory risks Legal and regulatory risks

 

Non-compliance*

Moderate

 

Legal disputes

Moderate

 

Intellectual property: trademarks, designs & models, domain names, patents

Low
Financial and market risks Financial and market risks

 

Inflation and currency risk*

Moderate

 

Financial equity risk

Low

 

Risk relating to the impairment of intangible assets

Low