7.6 Information and shareholder dialogue policy
L’Oréal is committed to improving the quality of financial information and takes steps to ensure it maintains a regular dialogue with its shareholders and with French and international investors. In addition to its legal obligations, a range of information and communication tools is made available to all stakeholders to give them a better understanding of L’Oréal’s business model and the potential of the beauty market. These comprise documentation, including digital media on the L’Oréal Finance website, shareholder events and meetings either organised physically or virtually, as well as investor conferences and roadshows.
7.6.1 Additional communication tools
Keen on transparency and accessibility of information, in 2025 the Financial Communications Department shared a wealth of complete financial and non-financial information with the entire financial community. It relies on communication tools with a high emphasis on digital:
- L’Oréal makes available two comprehensive and complementary publications each year, the Annual Report and the Universal Registration Document, and one interim publication, the Half-Year Financial Report. These documents can be consulted and downloaded at www.loreal-finance.com. The Universal Registration Document was also published in an interactive format to improve user-friendliness and access to content.
- The www.loreal-finance.com website contains the main financial and non-financial information. Its content and ergonomics evolve regularly to provide quicker and easier access to information.
- The L’Oréal Finance mobile app, available on the App Store and Google Play, makes it possible to keep L’Oréal Finance news close to hand. Downloaded more than 97,000 times since it was created, it is highly appreciated by professionals and individual shareholders.
- The Letter to Shareholders and e-newsletters make it possible to keep shareholders and subscribers regularly informed of all the Group’s major events.
- The shareholder brochure describes five good reasons to become a L’Oréal shareholder and explains the advantages of registered shares in order to answer questions that current and future shareholders may have about this shareholding method.
- For a number of years, L'Oréal has been involved in financial education for various audiences on financial matters, helping them to learn, inform themselves and build up their assets. In 2025, L'Oréal sponsored the Nextwise virtual stock market challenge for students at business and engineering schools and also partnered Perspectives de Vie in a series of YouTube videos on the themes of "Budget and savings" and "Stock market and shareholding".
- Several "best-of" films featuring the main events of the year have been posted on the L’Oréal Finance website, so our shareholders can relive these moments.
- Testifying to the loyalty of the shareholders who support the Group’s development over the long term, more and more shareholders are showing an interest in becoming registered shareholders. Thanks to preferential dividends and the advantages related to this method of shareholding, becoming a registered shareholder enables shareholders to be known to the Group, to have systematic and regular access to information, and to be closely involved in the Group’s development.
In 2025, the Group and the Financial Communications Department were recognised for their achievements:
- The digital Annual Report regularly wins awards, including the Gold Trophy in the "Corporate Communication Tools -Institutional Communication" category at the 2025 Grands Prix Stratégies de la Beauté, and the Bronze Award in the "Digital Responsibility" category at the Grands Prix des Stratégies Digitales. The Grands Prix Stratégies reward the most creative, innovative and effective communication and marketing campaigns in a wide range of sectors, as well as the brands and agencies behind them.
- On 4 November, L’Oréal received the Prix de la Pédagogie for the third year running at the 24th Investor Awards, organised by Boursorama, in recognition of its best practices in financial communications.
